Tarot line: good practices to make it a profitable business

What is a number 806 tarot line?

The numbers that start with 806 in Spain are specifically reserved for leisure and entertainment services. This explicitly includes services with esoteric, astrological or future prediction content such as tarot.

Think of it as a designated highway for esoteric phone queries. Using a number 806 allows you to operate within the established legal framework for your activity.

So, before you start in business, it's crucial that you understand well how the world of lines 806 works. It's not just hiring a phone number and waiting for people to call. There are a number of important rules and considerations that we will explain below.

The law is fulfilled: legal requirements to offer tarot with number 806

In Spain, the main rule regulating the use of 806 numbers for tarot services is the Order EIT / 2733 / 2015.

This order, published in the Official Journal of the State (BOE), lays down the conditions for the allocation and use of these numbers. The National Commission for Markets and Competition (CNMC) is the body responsible for monitoring compliance with this legislation.

These are the key points of the law:

Mandatory information

At the beginning of the call there must be a clear locution that informs about who provides the service, the total price of the call - with taxes included - and that it is a service for over 18 years.

Imagine it's like an important warning before entering an attraction.

Why is the prior locution important? Because, if this requirement is not met, it cannot be charged for the time of the call. In addition, failure to comply with this rule entails important sanctions, so better to be up to date!

Clear information for your customers: a legal requirement

Transparency is essential. The law requires your customers to know exactly how much the call will cost them and who is behind the service.

The briefing at the beginning of the call must be your main tool. Make sure the information is easy to understand and the price is clear for calls from fixed and mobile.

Protecting your users: the right to disconnect

Your customers have the right to ask their phone company to block calls to 806 numbers from their line.

The operator must do so within a maximum of 10 days. If you do not, you will have to pay the cost of any calls made. It is important that you know that this option seeks to protect consumers.

Are you ready to ride your tarot line without legal errors? At GTPphone we helped you from the first step.!Contact us here!

Eye with sanctions: the consequences of non-compliance

Failure to take the rules seriously has consequences. The CNMC has the power to impose sanctions, including suspension of service and withdrawal of number 806.

If the breaches are repeated, the phone company is entitled to terminate the contract with you. Besides, if you don't report prices, you won't be able to bill the service!

Economic sanctions are not minor! According to the General Telecommunications Act, minor infringements may cost up to €20,000. If the offence is considered serious, the fine can range from 20,001 to 40,000 €. And if it's too serious, the sanctions can scale up to 2 million euros. That's clear!

In addition, the standards are regularly updated, if you want to be informed about the latest, you can read our article: Avoid sanctions on your lines 800 and 900! Updated regulation 2025 for voip.

Ethics in the phone tarot: good practices for loyalty

Beyond the law, ethics must be the compass that guides your tarot line. Your customers seek answers and guide at times that are often vulnerable. It is your responsibility to offer an honest and respectful service.

The ethical practice of telephone tarot is based on honesty, transparency, confidentiality and empathy. Your main objective must be the well-being of your clients, offering them guidance without deception or false promises. Consider these good practices:

Honesty and transparency

The good use of card reading over the phone goes beyond new technologies, such as VoIP, which offer great experience to users. So:

• Be honest about your skills and experience.
• Don't overdo your abilities or make false claims.
• Be transparent with the prices, the estimated duration of the consultations and the nature of the service you offer.

Never forget this: an informed client is a trusted customer.

Avoid creating dependency: empowers your customers

Remember that tarot is a tool of guidance and reflection, not a magical solution to all problems. Avoid generating dependency on your customers and never make false promises about specific results.

Psychological welfare: a priority

Be aware of the impact your readings may have on your clients' emotional state. Excessive use of premium numbers for tarot can generate addiction and dependence. If you detect signs of this, do not hesitate to recommend external professional help.

Following the code: deontology and good practices

In Spain, there are codes of ethics and associations that promote ethics in the tarot sector. Be familiar with them and encourage your tarotists to follow them.

Total availability: serving your customers when they need you

Providing a telephone tarot service with wide time availability is an advantage. Many customers seek answers in times of distress, and being there for them is crucial!

For this. it's ideal that you have your 806 numbers set up in aVirtual PBX, which allows to manage calls more efficiently and at any time.

Rates 806: how to fix fair prices

Defining an appropriate price strategy is essential for the profitability of your number business with prefix 806. It is also part of good practice when offering tarot telephone services.

But how to balance the price of calls, with ethics, responsibility and the importance of making good profits?

This is where having a specialized supplier, such as GTPphone, can make a difference. We understand the needs of the esoteric sector and offer fair rates that with VoIP technology are adapted to this type of service.

In addition, the most common model is collection per minute, but there is a great opportunity to attract customers and make more profits in the collection per second. It's just a more fair practice for customers, because they pay for exactly what they consume.

Which tarot consultation with VoIP do you think they'd rather call, one that charges them per minute or the one that bills for the exact time the conversation lasts?

Do not forget to consider that the rates may vary between fixed and mobile calls. There are also tarotists that offer flat rates for a given time or minute bonuses. The "gift minutes" can be a good incentive!

Common errors when offering tarot by phone and how to avoid them

For your business to work smoothly, it's important that you know the most common mistakes:

• Non-compliance with legal and ethical regulations: do not report correctly on prices, use geographical numbers instead of 806 to avoid regulation, or unnecessarily prolong calls.
• Problems in customer care management: lack of empathy, confusing responses or bad complaint management, can lead your premium numbers to failure.
• Unclear or abusive price strategies: prevents hidden charges or tactics to inflate the bill. A few more euros can get you in trouble and drive your customers away.
• Data protection in esoteric consultations: if you collect personal data from your customers - even if their phone number - you must comply with the General Data Protection Regulation (RGPD)

Manage your 806 line correctly and avoid headaches!

The 806 numbering in Spain is a business that, if carried with ethics, transparency and compliance with the current regulations, becomes a good source of economic income.

But it also involves responsibility, because you offer a service that many people consult in times of vulnerability.

From legal aspects, such as mandatory locution and respect for the right to disconnect, to good professional practices, to avoid dependence or to protect your clients' emotional well-being, every detail counts.

The key is to create a reliable environment where the customer feels safe, well-attended and with full clarity about what he is paying in your tarot line.

If you're thinking of launching your own line, or want to improve the one you already have, GTPphone can help you make that professional jump with the best rates, VoIP technology and expert accompaniment Contact us by clicking here!

And if you want to keep learning, don't miss our article: How to mount a tarot line: move from idea to success. There we tell you step by step how to take your project from scratch to make it a solid business.