What are the virtual phone numbers?

What are the virtual phone numbers and why is it essential for your business?

The virtual phone line with local prefix is a number that uses Voice technology on Internet Protocol (VoIP) to function. What makes it geographical is that it includes an area prefix that corresponds to a specific physical location.

In other words, is a number that works over the Internet, but gives the impression of being a conventional fixed phone number.

For example, imagine you have an online store and you want your Madrid customers to think they're calling you to a local office. The local VoIP phone allows you to acquire a virtual phone number with the "91" prefix in Madrid, although you don't have an office there.

The calls are then managed via the Internet, but your customers see the number as if it were a fixed phone from Madrid.

It is essential for companies because:

• It shows a local presence image.
• It facilitates communication with customers.
• It offers professionalism and credibility.
• It allows companies to compete in local markets.
• The calls can be managed from anywhere.
• They are integrated with Customer Relations Management (CRM) platforms.

Both small and medium-sized enterprises (SMEs) and large corporations that want to provide a more accessible, efficient and connected service to technological innovation need a geographical numbering for the management of their communications.

Why can a geographical number improve your business?

The VoIP line with prefix is adapted to the current market needs and allows companies to have a local presence without having to have physical offices. In the beginning, it is an indisputable advantage.

But, the key benefits of geographical numbers go beyond this and we detailed them below:

1. It represents cost savings

Traditional lines involve installation, maintenance and long distance calls. The geographic numbers in the cloud use the Internet for call management and this reduces operating costs.

Besides,!You just pay for what you use!, which allows you to control the communications budget more efficiently and avoid unforeseen invoices.

2. It offers flexibility

Your company already joined the remote work? In Spain, companies will continue to grow with employees at a distance. According to a report it publishes Statista.comThis is the fourth best home office country in the world.

So, the telework will sooner or later knock on the door of most corporations and the sooner you're ready for it, the better!

The adoption of a system to facilitate this mode of work is crucial. The VoIP system provides the flexibility that telework requires. No matter if you're in the office, at home or on a trip, your communications stay active.

3. It's a scalable technology.

For growing companies, scalability is a critical factor. Traditional telephone power stations require investments in hardware and physical lines every time the company expands its operations. With a geographical numberThis problem goes away.

For example, imagine that you have a digital marketing company, you start with a geographical Virtual PBX to manage 10 call lines. In a short time, demand for customers increases and needs to meet 30 simultaneous calls.

Instead of investing in new equipment or physical phone lines, you simply expand your VoIP plan into the cloud to add more lines.

In short, a geographical number is a more economical and efficient solution than traditional plants and offers the flexibility and scalability necessary to boost your company's growth.

How does a geographical number work?

As we have already mentioned, the VoIP Geographics operate over the Internet and are integrated into modern communication systems.

The virtual numbers for companies work as follows: when using the cloud, calls are redirected to mobile devices, computers or Virtual PBX, regardless of the location of the computer, you only need Internet connection!

Think of it as having a phone number from your city, even if your business operates from anywhere in the world. It's like giving your customers that feeling of "here we are, near you."

In addition, you have the possibility to connect the geographical number to tools, such as CRM, email, project management software, among others.

Practical examples of use in different sectors

One of the most interesting aspects of geographical numbers in Virtual PBX is that they are adapted to the specific needs of each sector. Let's see some practical examples of how they are used by companies:

Retail

In the retail sector, direct interaction with customers is essential to boost sales and achieve public loyalty. So, these companies require an effective and modern communications system.

In this market, the geographical numbers are a plus to generate a closer and more reliable connection with the public.

Suppose a shoe shop chooses to use IP telephone with local numbering including the "93" prefix, which is typical of the city of Barcelona. Although the store operates from another city or even from another country, local customers will see that number and will notice that they are dealing with a business in their area.

Financial services

In the financial sector, trust and credibility are key to the growth of a business.

Let us look at this point: a bank that uses a local number, for example, one that starts with "91" in Madrid, transmits an image of solidity and trust, essential when handling sensitive data and solving financial problems.

Technology

In the technology sector, global technical support and sales management is a key aspect. These companies can take advantage of the VoIP geographical numbers to provide technical support and customer care from a perceived location as local, while their operations can be distributed globally.

For example, a software company with customers in various regions can assign local numbers to its support equipment and thus facilitate direct and rapid communication.

Frequently asked questions about geographical numbers

It is normal that doubts arise before a new technology is adopted. These are the most frequent questions our customers ask us:

1 Can I keep my current phone number?

Yeah, just move your number to the VoIP system.

2 What if I need to change the number can I do it?

Yeah, and this is useful if your business expands to other regions.

3 Is the VoIP system compatible with mobile devices?

Yeah. The VoIP geographical number are compatible with both fixed and mobile phones.

4 How much does a VoIP number cost with local prefix?

The cloud call system with geographical numbers is more economical than traditional power plants. At the time of migration you must consider installation rates and system updates.

5 Is it safe to use a geographical number?

Yes, the VoIP geographical numbers are reliable. When you hire, you must ask your supplier what security measures it offers to protect calls.

It is very important that you have end-to-end encryption and call encryption.

6 Can I work with a number on several devices at the same time?

Absolutely! You can connect and configure your VoIP number on multiple devices, such as mobile phones, computers and tablets to work from different locations at the same time.

The geographical numbers in the cloud are the new way to manage business communications

Companies that want to grow and position themselves in the market must be committed to the modernization of processes. In the field of communications, technology offers advantages that, by taking advantage of them, improve the image of the brand and help to establish customers.

A local VoIP phone is part of that emerging technology that today marks the pattern and will climb on the long-term market.

It should be remembered that among the advantages it offers are:

• The reduction of operational costs.
• Flexibility to add companies to the remote environment.
• An agile and professional communication.
• They are integrated with CRM platforms.

This is added that they are simple to install because everything is within reach of one click. So, if you want to know more about how your company can join the newest in communications, contact us!